SIT50416 – Diploma of Hospitality Management

CRICOS Code: 095382F

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Job roles that may be available to you after successful completion of the course include:

  • Banquet or Function Manager
  • Bar Manager
  • Café Manager
  • Chef de Cuisine
  • Chef Patissier
  • Club Manager
  • Executive Housekeeper
  • Front Office Manager
  • Gaming Manager
  • Kitchen Manager
  • Motel Manager
  • Restaurant Manager
  • Sous Chef
  • Unit Manager Catering Operations
  1. Students must be 18 years of age or over.
  2. Students are required to provide evidence to demonstrate English Language competence by any of the following:
    • Completing our Language Literacy and Numeracy test.
    • Providing evidence of English language skills test (IELTS 5.5 or equivalent)
  3. Satisfactorily complete a pre-training review interview to determine academic suitability for the chosen course.
  4. Additional entry requirements may apply to specific qualifications.
There are no pre-requisites for this qualification.
This is another method of assessing your current skills, knowledge and expertise in the industry. Speak with one of our staff to see if you are eligible to have your skills, knowledge or any formal or non-formal qualifications recognised through a Recognition of Prior Learning (RPL) process. Students seeking recognition can apply for RPL on enrolment into a qualification or throughout the duration of their study.
If you have completed previous qualification in same industry as you intended to enrol into, your qualification with another organisation may have the same units in which you are about to study. You can apply for a credit transfer. To apply for a credit transfer, you will need to provide a copy of the original transcript from your previous qualification or a statement from your USI transcript for the credit transfer to be recognised.
Please contact AIVTE for course intake information or visit: https://acfeonline.edu.au/academic-calendar/
Total: 85 weeks
Learning: 73 weeks
Holidays: 12 weeks
A flexible blended environment applies, through our face-to-face, online system. Student delivery will be broken down into learning weeks, assessment weeks, holidays weeks for each qualification. Students will have trainer directed study and also self-pace is highly recommended. International students are required to do 20 hours of study per week.
$AU 16,250 (includes a $250 non-refundable application fee).
All costs associated with work placement including the list in the Work Placement section is the responsibility of the student.
You will be responsible for finding an accredited/approved facility for the work placement component. Once you have found the facility the RTO will assist you to finalise this arrangement. The RTO will also engage with the facility on your behalf to ensure it meets the workplace requirements for your supervision, insurance and assessment.

As part of the qualification, students are required to complete 36 complete service period shifts. A ‘service period’ in a hospitality environment may be either a breakfast, lunch or dinner service. A shift worked in a restaurant may cover one or more service periods and each service period would count for the purposes of the qualification, provided the different service periods are clearly defined and the start/finish time of each service period is noted. Students will be informed of this at the interview.

Some of the tasks include:

  • Understanding different customers
  • Speed and efficiency with operational tasks
  • Problem solving
  • Working in a team environment

NOTE: THIS IS NOT PAID WORK.

Students will be required to pay additional costs associated with work placements including:

  • Work placement fee may be charged by the host employer (if applicable)
  • Uniforms for participation in workplace: Long black pants, black enclosed shoes

Before the work placement can be done, you will need the following:

  • National Police Check (may require one from your country)
  • Copy of your up-to-date immunisation (if requested by employer)
  • Flu Vaccines (highly recommended)
  • Hep B Vaccines (highly recommended)
Total number of units = 28

  • 13 core units
  • 15 elective units

CORE UNITS
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXWHS003 Implement and monitor work health and safety practices
BSBDIV501 Manage diversity in the workplace
BSBMGT517 Manage operational plan
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
SITXHRM002 Roster staff
SITXMGT002 Establish and conduct business relationships

ELECTIVE UNITS
SITHFAB002 Provide responsible service of alcohol
SITHFAB005 Prepare and serve espresso coffee
SITHIND001 Use hygienic practices for hospitality service
SITHIND004 Work effectively in hospitality service
SITXMPR003 Plan and implement sales activities
SITXFIN001 Process financial transactions
SITXFIN002 Interpret financial information
BSBFIA401 Prepare financial reports
BSBMKG401 Profile the market
BSBRES401 Analyse and present research information
BSBWRT401 Write complex documents
SITXHRM004 Recruit, select and induct staff
SITXHRM006 Monitor staff performance
SITXWHS002 Identify hazards, assess and control safety risks
HLTAID003 Provide first aid

To be assessed as competent, learners need to provide satisfactory evidence to all the assessment requirements relating to their knowledge and skills relevant to the unit of competence. Assessment methods may include:

  • Written activities
  • Case studies
  • Projects
  • Role plays / observations
  • Practical work placement
Applying to Australian Institute of Vocational and Technical Education (AIVTE) is easy. You can submit your enrolment application any time at aivte.edu.au/enrol or you can call the Gold Coast Campus on +61 1300 656 693 or the Sydney Campus on +61 1300 083 832.

If your application is successful, we will send you a Letter of Offer including all the enrolment conditions. When you accept it and return a signed copy, we will secure your place in your chosen course.

Recognition of Prior Learning (RPL) and Credit Transfer is offered at the time of enrolment. For additional information relating to RPL or Credit Transfer for this course, please contact us.

Course Fee (International Students)
$AU 16,250 (includes a $250 non-refundable application fee).
All costs associated with work placement including the list in the Work Placement section is the responsibility of the student.

Financing Option (Domestic Students)
AIVTE is partnering with Study Loans to offer you a new option for the payment of your course fees.
Fee Support

Course Duration
Total: 85 weeks
Learning: 73 weeks
Holidays: 12 weeks

Download Course Guide (PDF)